Specifically, it is the Asus SBW-06D2x-U here: I have an external Blu-Ray/DVD external drive for my Windows laptop. When I upgraded from Windows 8.1 to Windows 10, the external drive no longer worked. I could hear that its power was on, but the drive did not appear in “This PC” and neither did it appear in the Device Manager. It was as if the drive was completely invisible to Windows 10. I found the solution here: What follows is the info I got from there, rewritten for completely ignorant people (like me). With the external drive plugged into the USB ports, open up the Device Manager (if you don’t know how, simply type “device manager” into the search box and click on it). First, look to see if the drive is listed there but with an exclamation mark next to it if so, that’s a different problem and you’ll need to look somewhere else for the solution. If your external drive is completely missing from Device Manager, look to see if there is an entry called “Initio Combo Device Class”. If so, see what happens if you unplug the external drive. Try another DVD drive to see if the DVD drive is dead. Make sure you connect a known good drive to the PC. Check the USB cable and connectors on both the computer and the DVD Writer/Reader. If the “Initio Combo” thing disappears, then that’s the problem: Windows 10 is mistaking your Blu-Ray drive for this useless Initio thing. Sometimes, simply restarting your computer can help Windows 11 recognize your external DVD drive.
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